Privacy Policy for EquipSupply Nederland B.V.
This privacy policy explains how EquipSupply Nederland B.V. collects, uses, and protects information when you use our online platform or interact with our services. Protecting your privacy is important to us, and we are committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect different types of information from you when you use our site or services. This includes information you provide directly to us, such as when you contact us, request information, place an order for heavy machinery, spare parts, or services, or create an account. This information may include your name, business contact details (such as company name, address, email, phone number - although we do not collect your personal phone or email unless it is your business contact), and details related to your inquiries or orders.
We also collect certain information automatically when you visit our site. This may include your IP address, browser type, operating system, referring URLs, pages visited, and information about your interaction with our site. This data helps us understand how our site is used and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including: - To provide and deliver the services you request, including processing orders for equipment, spare parts, maintenance, repair, leasing, financing, or technical support. - To communicate with you regarding your inquiries, orders, or account. - To improve our online platform, services, and customer experience. - To understand how our visitors use our site and for analytical purposes. - To ensure the security and integrity of our site and services. - To comply with legal obligations and regulatory requirements.
Legal Basis for Processing
We process your personal data based on several legal grounds: - Performance of a contract: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract (e.g., processing your order or providing technical support). - Legal obligation: When processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax or accounting requirements). - Legitimate interests: When processing is necessary for our legitimate business interests, provided that these interests are not overridden by your interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud, ensuring site security). - Consent: In certain situations, we may ask for your explicit consent to process your data for specific purposes.
How We Store and Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We store information on secure servers and employ security procedures designed to protect the data we collect online. However, no internet transmission or electronic storage method is entirely secure, so we cannot guarantee absolute security.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as processing payments, delivering goods, or providing technical support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Your Rights
Under GDPR and other applicable laws, you have certain rights regarding your personal data. These rights may include: - The right to access: You can request a copy of the personal data we hold about you. - The right to rectification: You can request that we correct inaccurate or incomplete personal data. - The right to erasure (right to be forgotten): You can request that we delete your personal data under certain circumstances. - The right to restrict processing: You can request that we limit the way we use your personal data. - The right to object to processing: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes. - The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
To exercise these rights, please contact us in writing at the address provided below.
Cookies
Our online platform may use cookies and similar technologies to enhance your experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Contacting Us
If you have questions about this privacy policy, our data practices, or wish to exercise your data rights, please contact us in writing at our business address:
EquipSupply Nederland B.V.
85 Handelsweg
3044 HC Rotterdam
Netherlands
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this policy periodically.